Hotvel.com Guarantee the lowest wholesale price when you book with us. In case you find a better price for the same hotel on any online travel website within 12 hours of your booking, we will refund you TWICE the difference in you elite club account.

Claim procedure & Conditions

• You can make the lowest price claim through your booking confirmation voucher that has been sent to you on your registered email id.
• The claims can be made only against an existing hotel booking.
• The comparison will be on the Room Charges (including taxes and extra guest charges)
• The guarantee is applicable if the other offer matches exactly with the booking on Hotvel.com. That means it has to be for the same property, same room type having same inclusions, same cancellation and refund policy, same check-in and check-out date.
• The offer does not apply if the lower price is found after applying specific coupon, voucher or cash back at the competitor's website.
• The lower rate must be quoted online in Indian rupees. Maximum refund is limited to Rs.5,000.
• All claims are subject to Hotvel verification and Hotvel decision will be final.
• Submit your claim with the proof (screenshot etc.) to email id: commitment@hotvel.com